Privacy Policy

At Heritageverse, operated by Varaha Tech Labs LLP, protecting your privacy is fundamental to us. This Privacy Policy explains how we collect, use, disclose, and manage your personally identifiable information ("PII" or "personal data") in relation to our website, services, and associated activities. By accessing or using our Online Services, you consent to the practices outlined in this Privacy Policy.

What Data We Collect

Heritageverse collects various types of personally identifiable information when you interact with our platforms:

  1. Information We May Collect via Technological Means.

When you visit our website, our servers, which may be hosted by third-party service providers, automatically gather certain technical data about your device and software. This includes browser type, operating system, IP address, domain name, and timestamps of visits. We automatically gather this data and store it in log files each time you visit our website or access an account on our network. Unless you have provided PII in connection with your use of the Online Services (for example, by creating an account), we cannot use such technical data to identify your name or contact information

We may also directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends in connection with the Online Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be used to identify any particular individual person.

  1. Cookies, web beacons and other tracking technologies.

At Heritageverse, we use some technical tools like cookies and web beacons to see how people use our website. Here's what they do:

Cookies: These are small bits of info that websites store on your computer when you visit them. They help us see things like which pages you visit and how you move around our site. This helps us improve our website. If you don't want us to use cookies, you can adjust your browser settings.

Web Beacons: These are like tiny trackers that help us know if you've seen certain things on our website.

We use cookies for a few reasons:

  • Performance Cookies: These help us see how well our website is doing. They let us know which parts popular and which ones need improvement. If you don't want these cookies, we won't know when you visit our site.

  • Functional Cookies: These help us offer special features like videos and live chats. Without them, some parts of our website might not work properly.

  • Strictly Necessary Cookies: These cookies are essential for our website to function. They help with things like logging in or filling out forms. You can't turn them off because they're necessary for our site to work correctly.

We might connect the info we get from cookies to any personal info you give us. We use both temporary cookies (which go away when you close your browser) and permanent cookies (which stay on your computer until you delete them) to make your experience better. You can remove permanent cookies anytime in your browser settings. But, if you turn off cookies altogether, some parts of our website might not work right. You can still visit our site, but you might miss out on some cool stuff.

  1. Information We May Collect via Technological Means.

You're welcome to explore our website without sharing any personal info. But if you decide to use certain services, we might need some details from you to make it happen. Here's what we might ask for:

Signing Up: If you want to get newsletters, access our Open Heritage Program, join a virtual event, donate, or use certain features, we may ask for:

  • Your name

  • Your organization (if any)

  • Your job title

  • Your email address

  • Your phone number

  • Where you're located

Service requests or data contributions: If you ask us for a certain service or a customized solution or contribute data or research material pertaining to our services, we may need some more information than the regular details gathered at the time of registration.

Feedback: If you contact us, we'll need your name and email to reply.

Ordering Paid Services: If you buy something from us, we might need billing and payment info, handled securely through our payment processor.

We might also combine the info you give us with data from other sources. But don't worry, we'll always respect your privacy and use your info responsibly.

How We Use the Data We Collect

Heritageverse utilizes your PII for the following purposes:

  1. Facilitate account creation and secure access to our services

  2. Provide and administer our Online Services

  3. Send emails to the email addresses that you provide while account creation

  4. Personalize user experiences and improve service quality

  5. Respond to inquiries and requests

  6. Deliver newsletters, updates, and promotional offers

  7. Comply with legal obligations and protect our interests

  8. We may also aggregate non-personally identifiable information for statistical analysis and trend reporting.

We might also gather info that's not linked to any specific person, like statistics or anonymous data. We'll use this data for different reasons, such as to see how our services are being used overall. But don't worry, this info won't identify you personally, and we'll make sure it's totally anonymous before using it. Sometimes, we might even share this anonymous info publicly to show how people are using our services in general.

Third-Party Online Analytics Services

We use tools like Google Analytics to understand how people use our website and emails. These tools automatically gather info like email addresses, IP addresses, and device details to help us improve our products and fix any technical problems. If you want to know more about how Google Analytics works, you can visit their website.

Information Sharing and Disclosure

Heritageverse may share your PII in the following circumstances:

Sometimes, we might need to share your personal info in certain situations:

  • Service Providers: We might work with other companies or individuals (like hosting providers or payment processors) to help us with our services.

  • Law Enforcement: If required by law or legal processes, we may have to share your info. This could also happen to protect our rights or the rights of others.

  • Business Changes: If there are big changes to our business, like a merger or sale, your info might be shared as part of that process.

  • Your Consent: In some cases, we might share your info if you give us permission.

We make sure that anyone we share your info with follows strict confidentiality rules, and they only get access to what they need to do their job.

Keeping your data safe

We take your privacy seriously and work hard to keep your info safe. When we collect your personal info, we use security measures like passwords and encryption to protect it. But even with these precautions, no system is completely foolproof.

If you create an account with us, it's important to keep your login details safe and not share them with anyone else.

No Info from Kids

Our website and services are meant for adults, so we don't knowingly collect personal info from kids under 13 years old.

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by Heritageverse. You may also opt-out of certain communications or services. Please contact us at [email protected] to exercise your rights or for further assistance.

Opting Out

You have the power to decide how we use your info. If you don't want to receive newsletters or promotional emails from us anymore, you can easily opt out. Just follow the unsubscribe instructions in the email or reach out to us directly. However, we might still send you important updates about our terms or policies.

Info Controlled by Customers

If your info was collected through a service used by an organization, they're in charge of it. If you want to access, edit, or delete that info, reach out to that organization. We'll help them out as needed to follow data protection laws.

Links to Other Websites

If we link to another website, it's just to make things easier for you. It doesn't mean we endorse that website or what's on it. When you click on one of these links, you'll leave our site and go to another one. The other website might collect your info, including personal info. Just remember, our privacy policy doesn't apply to these other websites. We suggest you read their privacy policy too before using them.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or data practices, please reach out to us at [contact email] or at our mailing address:

Heritageverse Attn: [email protected]

Changes to Our Privacy Policy

Heritageverse reserves the right to update this Privacy Policy periodically. We will notify users of material changes through our website or via email.

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